Customer Profile
Product Returns Reduced by 300 Percent with New Stocking and Packaging Processes
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| The end results are what matter most to your customers.
Valiant Client Success Story
A large home decor and lighting wholesaler was faced with increasing costs associated with product returns. The company also lacked insight into how packaging and shipping costs related to each of its large volume accounts and 2,800-item product line.
The Solution
Valiant engineers worked with the wholesaler to implement an inventory stocking and management program. This program now provides weekly reports and insight into their boxes and core materials usage. Valiant also initiated a product-protecting, void-fill air pad system.
The Results
Within the first year, the client reduced its product returns by more than 300 percent. Valiant also negotiated with corrugators to keep material cost increases to less than 5 percent.
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